Headcase Backpack FAQs (Frequently Asked Questions)

The Headcase Backpack works as a hat travel case by offering a custom compartment to hold hats securely. Its crush-free compartment features adjustable compression straps with buckles that keep your items secure, preventing them from shifting during travel. Hats are placed top-down inside the compartment to shield your hats from dust, moisture, and other damage. This thoughtful design allows you to keep your hats safe while traveling stylishly.

The front compartment of the Headcase Backpack is designed to hold 2-3 medium-sized hats or your weekend essentials. The back compartment includes a padded sleeve for a 16” laptop, along with two internal slip pockets and a zippered pocket for added organisation. Plus, the backpack comes with two packing cubes (32cm L x 18cm W x 5cm H), perfect for neatly storing your travel essentials. These cubes stack seamlessly inside the bag for a compact and organised fit.

Yes, the back compartment of both the Bondi Bombshell (Tobacco) and Byron Boho (Noir) Headcase Backpacks features a secure, padded sleeve for a 16-inch laptop, as well as additional slip pockets and a zippered pocket for organising your work items. With dedicated spaces for all your essentials, it helps keep your bag neat and your important items within reach.

Yes, the Headcase Backpack is crafted from water-resistant recycled leather, making it durable and perfect for all your adventures. Its tough surface protects your belongings in unpredictable weather, keeping you prepared wherever you go.

Absolutely! The Headcase backpack is designed to fit seamlessly under your seat or in the overhead bin on virtually any flight, making it an excellent travel companion. This carry-on compatibility ensures hassle-free boarding and easy access to your belongings throughout your journey.

Yes, the Headcase Backpack features a trolley sleeve, also known as a smart sleeve or wheely bag handle slot. You can securely attach it to your suitcase when navigating airports or stations, making it effortless to move both bags together. It’s the best travel backpack in Australia that boasts of luxurious, hat-friendly, and eco-conscious design.

We want you to love your Headcase Backpack! If you're not completely satisfied, we offer free returns within 30 days of delivery. To ensure a smooth return process, please keep the following in mind:

• Shipping fees are non-refundable.
• Items must be unused, in original condition, and have all tags or attached.
• Backpacks must be returned in their original packaging.
• Final sale items are not eligible for return or exchange.

We’re only able to accept returns for items in unused, original condition. Returns showing signs of wear, damage, or use may be declined at our discretion. To begin a return, please contact our customer service team with your order number and a brief explanation. We’ll walk you through the process and share all the information you need. Please note: return shipping costs are the responsibility of the customer. See full shipping and returns policy.

The Headcase Backpack weighs only 1 kg (2.2 lbs), offering a lightweight solution for travelers and professionals alike. Its thoughtful design includes ample storage space, comfortable straps, and multiple pockets to keep your belongings secure and organised. Learn more about our story.

The Headcase Backpack is designed to fit hats with a standard height (up to 12cm) and a medium circumference (38cm x 32cm maximum area). However, it is not suitable for larger hats, like cowboy hats. The measurements refer to head circumference, not brim width. Hats with large or wide brims may not fit comfortably in the backpack.

To store your hats, place them crown-down in the front compartment. Use the adjustable compression straps to secure them snugly, and clip them in for added stability. For extra protection, pack your hats inside the premium dust bag provided. Read our Hat Packing Guide.

The Headcase Backpack accommodates hats with a head circumference of up to 38cm x 32cm and a height of up to 12cm. For example, the hat compartment can house the larger brimmed hat our model is wearing because it has a head circumference of 38cm x 32cm and a height of 12cm (4.7 in).

Hold up, Cowboy - not yet! Due to their larger size and height, standard cowboy hats (54-62 cm head circumference) are not compatible with the Headcase Backpack. While its design combines both function and style, the compartment is tailored to fit medium-sized or more compact hats for optimal protection. Related: Ultimate Guide to Custom Hats in Australia.